Kangamoon Privacy Policy

Welcome to Kangamoon! This Privacy Policy is an integral part of our Terms and Conditions. The definitions used in this Privacy Policy have the same meanings as in the Terms, unless otherwise specified.

Our Privacy Policy outlines how Kangamoon and Kangamoon Operators collect, use, process, disclose, share, transfer, and protect personal information obtained through Kangamoon and its partners. When we ask for personal information, it is either because it is required by law or relevant to our specified purposes. For detailed information on the use of cookies, please refer to our separate Cookies Policy.

Please take the time to read this Privacy Policy carefully. By visiting the Kangamoon website, whether or not you register or log in, you acknowledge, understand, and consent to the terms described in this Privacy Policy. We will not use your personal information for any purposes not covered in this Privacy Policy, the Cookies Policy, or the Terms without notifying you in advance and obtaining your consent.

As we operate within the European Economic Area (EEA), this Privacy Policy incorporates elements from the General Data Protection Regulation (GDPR). We comply with the GDPR's rules on the processing of personal information. For data transfers to third countries, we utilize standard contract clauses, rely on the European Commission's adequacy decisions, and obtain your consent as required by applicable laws.


The types of personal data we collect, either directly from you or from third parties, depend on the circumstances of collection and the nature of the service or transaction. The data may include, but is not limited to:

  • Personal information that identifies an individual, such as name, date of birth, and identification numbers.
  • Contact information, including address, phone number, email address, and Ethereum wallet address.
  • Technical information, such as IP address for API services and logins.
  • Statistical data, such as website visits.


This Privacy Policy encompasses the collection of personal data in the following ways:

  • When you interact with our products and services.
  • When you create an account with us.
  • Under any other contractual agreement or arrangement.

Some additional methods of collecting personal data may include, but are not limited to:

  • Communications via telephone, letter, fax, and email.
  • Website visits.
  • In-person interactions.
  • Information obtained from third parties, including social media platforms and our support helpdesk.
  • Potential extrapolation of information through data processing.


We collect your personal data from our website and services through the following means:

  • IP address: We use your IP address to diagnose server problems and administer our website. IP addresses are not linked to personally identifiable information.
  • Cookies: We utilize cookies on some pages to store preferences and record session information, ensuring a more personalized user experience. Please refer to our Cookie Policy for detailed information on how we use cookies. The information gathered from cookies helps us evaluate the effectiveness of our site, analyze trends, and manage the platform. It enables us to improve user experience by recognizing desired features, addressing access difficulties, and providing a more personalized experience. Cookies may also be used by third-party service providers. Your continued use of the site implies consent to cookies being stored on your device. It is important to protect your password and computer to prevent unauthorized access.
  • User feedback form: Our feedback form collects contact information (e.g., name and email address) to respond to comments and provide relevant information about our company.
  • Site tracking: We employ third-party service provider(s) to help us understand site usage. These service providers place cookies on your computer's hard drive and receive selected information, such as navigation patterns, page browsing, and general transaction data. They provide us with aggregate reports for analysis, assisting us in understanding visitor interests and improving our services. The information collected by our service provider(s) may be combined with data we collect while you use the platform. Our service provider(s) is/are contractually obligated to use this information exclusively to assist us.


We use your personal data for the following purposes:

  • Providing and performing our services to you.
  • Ensuring the safety and well-being of yourself and other customers.
  • Investigating and responding to your claims and inquiries.
  • Conducting business development activities such as statistical and marketing analysis, system testing, maintenance and development, and customer surveys.
  • Complying with legal and regulatory requirements.
  • Undertaking any other purposes related to the above purposes.

In addition to the core purposes, we may also use your data for the following ancillary purposes:

  • Communicating offers, products, services, and information on products and activities.
  • Marketing and cross-marketing activities, and communication related to products and services offered by us, our service partners, and appointed agents.
  • Any other company-related purposes related to the above purposes.


Depending on your country of residence and its legislation, you may have the right to request a copy of your personal data, delete your personal data, make amendments to it, or restrict its processing. We will respond to your requests as soon as possible, but we may need to verify the authenticity of the request.

In specific situations, we may request additional personal data, such as KYC documents, to comply with legal and regulatory requirements or in case of a dispute between you and us.

You have the following rights:

  • 5.1 Right of Access: You can access or obtain copies of your personal information.
  • 5.2 Right to Rectification: You can correct inaccurate personal information and complete incomplete information.
  • 5.3 Right to Erasure: You can request the erasure of your personal data under certain circumstances.
  • 5.4 Right to Restriction of Processing: You can request the restriction of processing of your personal information under certain circumstances.
  • 5.5 Right to Object: You can object to the processing of your personal information under certain circumstances.
  • 5.6 Right to Data Portability: You can request the transmission of your personal information to another body or directly to you under certain circumstances.


Processing your personal data for the core purposes is necessary for us to provide our services. If you do not consent to the processing of your personal data for ancillary purposes, you may not receive updates about our services and products.

You can stop receiving promotional activities by unsubscribing from mailing lists, editing your account settings, or sending a request through [email protected].


We do not trade or sell your personal data to third parties. We may disclose or transfer your personal data to the following third parties for the purposes stated above:

  • Data warehouses.
  • IT service providers.
  • Data analytics and/or marketing agencies.
  • Legal bodies as permitted or required by law.
  • Regulatory authorities applicable to you.
  • Safety and security personnel.

In addition, your personal data may be disclosed or transferred to our actual and potential assignees, transferees, or acquirers, including affiliates, subsidiaries, or in connection with corporate restructuring or exercise.

We take steps to ensure that third parties involved in the collection, use, and disclosure of your personal data adhere to the terms of this Privacy Statement.


We will retain your personal data for as long as necessary for the purposes stated above. After that period, we will take steps to securely destroy or permanently delete your personal data. Inactive data will be disposed of after a 24-month period according to our disposal schedule.

While we implement security measures to protect your personal data, we cannot guarantee that a data breach will not occur. It is recommended that you take additional safety measures, such as using 2-Factor Authentication, to further protect your account information and personal data. If you suspect any compromise of your data, please contact our support team immediately.


We may provide links to third-party websites on our website or applications. Please note that this Privacy Notice does not apply to those third-party sites, as they are outside of our control. Before submitting any personal information on third-party sites, please review their privacy statements to ensure you are comfortable with their privacy practices. We strive to ensure that third-party sites have adequate privacy measures, but we are not liable for their activities or privacy compliance.


Please be aware that this Privacy Policy may be amended in accordance with applicable laws and regulations. Any changes will be applicable to you.

If you have any inquiries, complaints, or wish to access, update, or amend your personal data as mentioned above, please contact us at [email protected].